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Take This Quiz

Take this quiz to see if your property manager is giving you the best service they can to save you money, time and hassles:

Q1. Has your property manager increased rent on your property by at least 8-10% in the last year?

You want your property investment to perform as well as it can and with market rent steadily rising, it is very important to ensure your rents keep up. Many of our clients find we increase their rents by 10% of what they were previously achieving and it isn’t uncommon for us to increase rents by 20%. The average rental amount in Wellington is $350. If your rent isn’t at market level, this can mean you are missing out on $1820 - $3640 each and every year!  Our property management will cost you less than that, and give you peace of mind too. Contact us here to get a free, no obligation, rental appraisal.

Q2. Has your property manager ensured you have adequate insurance in place so if there is a flood or other accidental damage, you are fully covered?

Many landlords haven’t told their insurance company that their property is being rented out. If there is a flood (burst pipe for example) and the carpet gets wet, it means there is no cover to get the carpet lifted and dried, and dehumidifiers put in place to save the building structure. This can be a costly exercise if you need to cover it yourself. Your property manager should ask you about your insurance cover. At Rental Results we ask about your insurance cover to ensure you are fully covered.  We also know what to do if there is an insurance claim.  Whether it is fire, flood, theft, or damage affecting your property, we've had the experience to know what to do. Contact us here to ensure you have a company who cares about your assets are covered as much as you do.

Q3. Does your property manager look after only as many properties as they can handle well?

It is widely recognised in the industry that 120 properties is a reasonable maximum for a property manager to look after. However, there are some companies where the property managers handle 200 or even 300 properties each! With such a workload, they don't have much time to pay attention to your property. The first thing to suffer is the routine inspections, which should be carried out every 12-14 weeks. If property managers are trying to manage more, they simply don't have much time to tell you what they found, get tradespeople to attend, fill vacant properties with great tenants, sort out issues during a tenancy, keep you in the loop, or many of the other things a great property manager does. Contact us here for a property management company that values quality over quantity to deliver your property the attention it deserves.

Q4. Does your property manager give prospective tenants the key to your property so they can show themselves through?

This poses a security risk to your property. Prospective tenants could get extra keys cut to go back later, helping themselves to any chattels they find, damaging the property, or leaving the property wide open for anyone else to come help themselves. Meeting prospective tenants at the property also helps assess how they would be as tenants. At Rental Results we encourage the whole family to view the property and make a decision together. We are on hand to answer any questions they have and point out features that will benefit them. We ensure the property is locked up tight afterwards. Contact us here to get a property management company which escorts prospective tenants to your property.

Q5. Has your property manager shown you the checks they carry out on prospective tenants to ensure you get the best people in your property, and avoid the ‘bad eggs’?

Key checks your property manager should carry out are:

  • Current renting experience
  • Previous renting experience
  • Employment history
  • Financial security (Credit defaults or a history of borrowing money from third tier lenders)
  • Tenancy Tribunal Database
  • General questions like ‘are they smokers?’, ‘do they have pets’? and ‘how many people will be living there?’
We also ask a whole lot of other questions to determine tenants suitability for your property, and to ensure you are not owed money by errant tenants when they leave.

Contact us here to get a company so thorough with their tenant selection that they guarantee it.  Contact us here to get our Tenant Selection Guarantee.

Q6. Has your property manager explained to you how they structure leases and renewal dates to maximise your rent and get great tenants fast?

Wellington has a distinct period where rental properties are in hot demand. This is due to factors such as the Universities academic intakes, Government department contractors coming to town, families moving school areas. Times like these are the optimal time for setting rent levels and fixed term tenancies. Your property manager should be taking advantage of this prime letting season to maximise your rent levels and minimise your vacancies. Each week of vacancy is costing you money, as does every lease renewal in the ‘off’ season. There are some months of the year which are a disaster to have your property vacant. Does your property manager know which months these are, and have strategies to avoid them? Contact Rental Results here to get strategic lease renewals to maximise your returns.

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If your property manager scored 6 out of 6, then congratulations! They are doing a great job to maximise your properties potential and your return on investment, and are one of the few great professionals in the industry. You should stick with them.

If you answered yes to 4 or fewer questions, please don’t get angry at your property manager. They are probably doing the best they know how to. Just as specialist doctors perform their tasks much better than a GP would, specialist property management companies perform better than those who try to do many things.

At Rental Results, we specialise in property management and excel at it. To maximise the return on your investment, keep yourself safer from tenant issues and minimise vacancy periods, get the team who care about your wellbeing, get Rental Results now. Click here to get our Tenant Selection Guarantee, and quality property management.


Our Philosophy

We are honest and act with integrity.  We think it is necessary to love what one does, leave things better than they were found and take time to enjoy the world while we walk it.   We bring quality to others in our dealings and treat people with respect.  
We think it is essential to have fun, so humour is always welcome at Rental Results.

Awards & Associations

We are a member of the Independent Property Managers' Association (IPMA), and Leading Property Managers of New Zealand (LPMNZ).

We are also members of the Wellington Property Investors Association and Jackie Thomas-Teague is the former president.